1. Home
  2. FAQ
Support Center

VS98 FAQ — all your questions answered in one place

Whatever questions you have about VS98 — Account, Deposit, Withdraw, bonuses, or games — you'll find all the answers right here.

50+ FAQ in Bengali Full Support 24/7 Live Support

Jump to a Section

Account Deposit Withdraw Bonus Games Security
Register Now
Why Choose VS98

What Makes VS98 Stand Out

VS98 is more than just a gaming platform — it's Bangladesh's most trusted and complete online gaming experience.

Fully Secure Platform

VS98 uses 256-bit SSL encryption to keep your personal information and funds fully secure. Every transaction is verified before it goes through.

Fast Deposits & Withdrawals

Deposit in minutes via Mobile Banking, Nagad, or Rocket and get fast Withdrawals. No unnecessary hassle.

Exciting Bonus Offers

New members get a welcome bonus, daily cashback, reload bonus, and referral rewards — VS98 has no shortage of promotions.

Massive Game Library

Live Casino, Fish Games, Bingo, and Sports Betting — VS98 has hundreds of games, with new titles added every day.

Mobil
App Benefits

Play from anywhere with the VS98 App, available on both Android and iOS. Fast loading and smooth gameplay, guaranteed.

24/7 Bengali Support

Whenever you need help on VS98, our live chat support is available in Bengali. Our team is here for you any time, day or night.

Details

VS98 FAQ — Everything You Need to Know

VS98 is one of Bangladesh's most popular online gaming platforms, where thousands of players enjoy Live Casino, fish games, Bingo, and Sports Betting every day. Every step on VS98 — from Register to Withdraw — is straightforward and transparent, but both new and existing users may still have questions along the way.

This VS98 FAQ page is designed to give you direct, simple answers to those questions. It covers opening an Account, login issues, Deposit methods, the Withdrawal process, bonus terms, and the most common questions about various games.

VS98's FAQ sections are organized into clear categories so you can quickly find what you're looking for — Account & Security, Deposit & Payment, Withdrawal Process, Bonuses & Promotions, and Game Information, all in one place.

If you can't find your answer here, reach out to our 24/7 live chat support. The VS98 support team is always ready to help.

Quick Info

About VS98 at a Glance

  • Transactions supported in Bangladeshi currency (BDT)
  • Mobile Banking, Nagad, and Rocket payment gateways
  • Minimum deposit of just BDT 200
  • Hundreds of Live Casino Games & Slots
  • Free Android & iOS App
  • For adults aged 18 and over
General FAQ

VS98 FAQ — Questions & Answers for All Categories

Account & Registration

To open an Account on VS98, you'll need an active Bangladeshi mobile number, a valid email address, and to be at least 18 years old. Identity verification using a National ID card or passport may be required. registration page Visit the site and open your free Account in just a few minutes.

Yes, registering at VS98 is completely free — no sign-up fee required. Once your account is created, you'll receive a welcome bonus and get instant access to all games.

No. VS98 allows only one account per person. Opening multiple accounts with the same mobile number or ID is against the rules and may result in account suspension. This policy is strictly enforced to prevent bonus abuse.

login page Click the "Forgot Password?" link on the site. An OTP will be sent to your registered mobile number. Once verified, you can set a new password. The whole process takes just 2 minutes.

After logging in, go to Profile Settings to update your name, email, and other details. Changing your mobile number may require identity verification. For any issues, contact live chat support.
Deposit & Payment

VS98 supports Deposits via Mobile Banking, Nagad, Rocket, and bank transfer — all the most popular mobile banking methods in Bangladesh. Deposits are instant and there are no additional charges.

The minimum Deposit on VS98 is BDT 200. The maximum Deposit limit may vary depending on the payment method. For large Deposits, please contact our support team.

Deposits via Mobile Banking, Nagad, and Rocket are typically credited instantly (within 1–5 minutes). Bank transfers may take 1–2 business days. If more than 15 minutes have passed, please contact support.

VS98 does not charge any additional fees for Deposits. However, your mobile banking provider (Mobile Banking/Nagad/Rocket) may apply their standard transaction fees in accordance with their own policies.
Withdraw & Payouts

Withdrawal requests on VS98 are typically processed within 15 minutes to a maximum of 24 hours. Mobile banking Withdrawals (Mobile Banking/Nagad) are the fastest. For full details, visit the Withdraw page .

The minimum Withdrawal amount on VS98 is BDT 500. Before withdrawing, make sure your Account verification (KYC) is complete. Unverified accounts may experience delays.

Common reasons for a rejected Withdrawal include incomplete KYC, unmet bonus wagering requirements, or incorrect payment details. Resolve these issues and try again. If the problem persists, contact live support.
Bonuses & Promotions

VS98 offers a variety of bonuses, including:
  • Welcome Bonus for New Members
  • First Deposit Bonus
  • Daily Login Bonus
  • Reload Bonus (on every deposit)
  • Cashback Offers
  • Referral Bonus
  • Special Festivals & Seasonal Offers

The Wagering Requirement is the number of times you must place bets before you can Withdraw bonus funds. For example, a BDT 100 bonus with a 10x wagering requirement means you must place a total of BDT 1000 in bets. Terms vary for each bonus.
Bonuses may expire, so read the terms carefully before claiming one.

Share your VS98 Account referral link or code with friends. When a friend registers using that link and makes their first Deposit, you'll receive a referral bonus. A bonus is automatically credited to your Account for every successful referral.

Yes, most VS98 bonuses have an expiry period. Generally, bonuses must be used within 7 to 30 days of being credited. Once expired, they are automatically cancelled. The validity period for each bonus is stated in the offer description.
Games & Platform

VS98 offers:
  • Live Casino — live baccarat, roulette, and blackjack with real dealers
  • Fish Games — the popular arcade shooting game
  • Bingo — the fun number-matching game
  • Sports Betting — cricket, football, and much more
  • Slots — Hundreds of Themes & Paylines

Yes. All VS98 games use internationally certified RNG (Random Number Generator) technology. Live Casino games are run by real dealers and streamed live via video, making every round fully transparent.

VS98 App App page You can download it directly from the App page. Android users can download and install the APK file. iOS users can install it from the App Store. Full installation instructions are available on the App page.

The VS98 platform is optimized to work on low bandwidth connections. However, a stable connection is recommended for Live Casino games. All games run smoothly on 3G or faster internet. If you experience loading issues, clear your cache and try again.
Security & Privacy

Yes. VS98 protects all your personal data with 256-bit SSL encryption. No information is shared with third parties. Our Privacy Policy Read on for more details.

After logging in, go to Profile Settings and click the "Security" tab. You'll find the option to enable Two-Factor Authentication there. Both mobile OTP and Authenticator App methods are supported. Keeping 2FA on significantly boosts your account security.

Change your password immediately and contact VS98 support. Our team will investigate your account promptly and take the necessary action. If you receive a login alert from an unrecognized device, notify support right away.

Yes. VS98 believes in responsible gaming. We offer Self-Exclusion, Deposit Limit, and Session Time Limit settings. If you're struggling with a gaming addiction, please visit our Responsible Gaming Visit the page for assistance.
Support

Need More Help?

If you can't find your answer in the FAQ, reach out to us through any of the channels below. The VS98 support team is available 24/7.

Live Chat

Get an instant response. Click the chat button at the bottom right of the site.

Email Support

For detailed issues, send us an email. We typically respond within 2–4 hours.

[email protected]
Mobile App

Send a message to support directly from the VS98 App at any time.

Download the App
Help Center

Visit the site's information pages for full terms and conditions.

About Us
Get Started Now

Join VS98 — Play, Win, and Enjoy

Got your questions answered? Register at VS98 now, claim your welcome bonus, and start playing your favorite games.

Register for Free Log In

18+ | Play Responsibly | Responsible Gaming

বাংলা